GLOBAL FORWARDING
We receive goods you purchase directly from Taobao, 1688, and similar platforms at our warehouse in China. After receiving, inspection, and repacking, we choose a suitable sea or air freight method and dispatch your cargo.
THE PROCESS
We first confirm the dispatch location and expected arrival date for the products you purchased. We open arriving boxes to check the agreed items and determine whether consolidation or repacking is needed.
01/ 07
We provide consultations for goods you purchase directly from Taobao, 1688, and similar platforms. Tell us the dispatch location in China, product types, and quantities so we can define the required warehouse work and destination delivery scope.
02/ 07
We check each seller's dispatch status, tracking numbers within China, and expected arrival dates. For orders from multiple sellers, we identify the goods for each order and discuss receiving arrangements and collection schedules.
03/ 07
We check incoming goods against the order information and tracking numbers you provide. We review the box count and outer packaging condition and identify any orders that have not yet arrived.
04/ 07
We open received boxes and check the quantities and inspection items agreed in advance. Depending on the goods, we discuss adding cushioning, replacing boxes, or consolidating shipments, then finalize the packaging.
05/ 07
After inspection and repacking, we explain shipping terms based on the confirmed weight and volume of the shipment. We prepare for dispatch once the costs and shipping method are confirmed.
06/ 07
We arrange sea or air freight to suit your goods and destination. We check the required documents, including product and importer information, then coordinate customs clearance and destination delivery.
07/ 07
Receive your goods at the final destination and check the packaging condition and quantity. If anything needs checking, please send the tracking number along with photos of the packaging and goods.
BEFORE WE START
For an accurate quotation and prompt consultation,
If you prepare the following information in advance,
We can provide more accurate guidance.
Send us the order details, seller information, and domestic Chinese tracking numbers for items you purchased from Taobao, 1688, or other sites. Separate products from different sellers by order.
Please tell us the seller's dispatch location in China, whether the goods have shipped, and their expected arrival date. Before shipping, confirm the receiving address and recipient details with your representative.
Tell us what to check for each item, including quantities, options, appearance and damage. We agree on the scope of opening packages, photo requests and additional item checks before arrival.
List the orders to consolidate and any work needed, such as box replacement or added cushioning. We check air and sea freight options based on your final destination and preferred schedule.
GOOD TO KNOW
Find answers before using our package forwarding service.
Package forwarding supports goods you purchase directly from Taobao, 1688, or other sites, from receiving them in China through final delivery. If you need help selecting products or paying and placing orders with suppliers, ask about our purchasing service.
Tell us your order details and the dispatch location in China so we can confirm receiving arrangements and recipient information. Before the seller ships, please confirm the warehouse address, recipient labeling, and tracking number registration method with your representative.
Please send product names, quantities, tracking numbers, and expected arrival dates for each order. We review arrival schedules, product characteristics, and packaging condition to discuss consolidation eligibility and the scope of repacking.
We open boxes and check quantity, options, appearance, damage, and other items within the inspection scope agreed before receipt. Please add requests to open individual packages or take photos to the inspection checklist in advance.
After inspection, we check whether the original packaging can be reused and discuss box replacement, additional cushioning, and consolidation as requested. We explain the packaging methods and labor costs needed for the product's size and risk of damage.
Once inspection and packing are complete, we confirm costs based on the final package dimensions, weight, destination, and shipping method. You can discuss both air and sea options and check whether customs clearance, taxes, and final delivery are included in the quotation.
No questions match your search.
Contact us directly ↗YOUR NEXT STEP
From the package forwarding services you need to final delivery,
We recommend the next steps based on the information you have prepared.
